Real Estate Answering Service

FAQS

• What are the benefits of a real estate answering service?

  Real estate answering services can take every phone call to capture and qualify leads around the clock. You stand to improve client relationships, close more deals, and live your ideal work-life balance. No longer will you feel anxious about turning your phone off. Every caller will receive 5-star customer service, no matter the time of day.

• How do I know my real estate agency needs an answering service?

  People turn to answering services when they spend too much of their valuable time on the phone. If you’re answering more calls than you can handle, it can lead to losing deals and upsetting clients. Your work-life balance also goes out the window, and emergencies don’t get the attention they require.

• What are the costs associated with a real estate answering service?

  The cost of a real estate answering service depends on what’s included in your plan. You can get a free quote here. You can adjust your SignMore plan anytime, so you always have the right amount of help for your current situation.

• How quickly can we get started with real estate answering service?

  Right away. SignMore’s real estate answering services can be set up within hours. And the service gets better from there. Protocols and brand scripts are optimized as we learn more about your business.

• Do you provide after-hours real estate answering services?

  Absolutely. You decide how much support you need. We can cover phone lines after-hours, overflow only, or answer every call 24/7. Should you need to upgrade or downgrade your plan in the future, that’s no problem. Contracts are adjustable.

• Is it possible to track the calls and messages taken by answering services?

  Yes, call and message details are automatically sent to your dashboard, which you can view anytime. We also integrate with leading CRMs so you can push all call data straight to your system as soon as communications finish.

• Can the call-handling process be customized to match our company's protocols?

  Absolutely. Real estate answering services are designed to support your workflow. The brand scripts and protocols are created in your onboarding process and can be fine-tuned as you go.

Can't find the answer to your question? Call us now: 800-924-9679 or email us at hello@signmore.com