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14 min read#ClientExperience#PropertyManagement#RealEstate7 Best Tenant Screening Services that Save You Time and MoneySome landlords learn the hard way why tenant screening is so important. A rental’s success largely depends on its tenants, meaning landlords should always check that applicants are a good fit before they sign a lease. A good tenant makes passive income a reality, whereas a troublesome tenant can be a constant (and costly!) headache. […] moreChristian
6 min read#ClientExperience#PropertyManagement#RealEstateAddressing After-Hours Emergencies: The Role of Answering Services for Real Estate AgentsIt only takes one mistake or unfortunate event to cause an emergency but the aftermath may take hours, days, or weeks to rectify. After-hours emergencies for real estate agents are common. So it’s important to be prepared as a quick response beats a delayed one. 75% of people report being “highly annoyed” when they can’t […] moreChristian
7 min read#ClientExperience#Growth#LeadGenerationThe Hidden Costs of Missed Calls: Why Real Estate Agents Need Answering ServicesPhone lines are criminally neglected by businesses. Most answer calls during “9 to 5” and leave the rest to voicemail and chatbots. But there are hidden costs of missed calls: first impressions matter and some clients need urgent help outside office hours. Missed calls mean missed opportunities and damaged relationships. It’s not just a real […] moreChristian
9 min read#ClientExperience#PropertyManagement#RealEstateReal Estate Negotiation Strategies: Tips for Securing the Best DealsThe right deal strengthens client relationships and leads to more business. Whereas, the wrong deal may cost you the client for good. Months of work can come undone fast when real estate negotiations don’t go to plan. Small mistakes and oversights can ruin deals. And as negotiations can drag on, agents need to stay focused […] moreChristian
6 min read#ClientExperience#PropertyManagement#RealEstateReal Estate Compliance: Best Practices for Real Estate BrokersBuying a home is one of the most significant purchases people make in their lifetime. And it’s also one of the most complicated. People look to real estate brokers for help because navigating regulatory challenges is complex – even for the pros who have done it many times before. As a busy real estate agent, […] moreChristian
7 min read#ClientExperience#Growth#RealEstateExceptional customer service in real estate: 5 strategies for successProviding exceptional customer service is crucial in real estate. It’s the driving force that will grow (or shrink) your property business. Buying or renting a property is exciting but let’s be honest, it often comes with anxieties too. It’s normal for customers to feel stressed, so they look to their real estate agent for guidance […] moreChristian
6 min read#ClientExperience#PropertyManagement#TechThe human touch: balancing automation and personalized serviceMoving home is exciting, emotional, and at times… stressful. Clients want you to make the experience as smooth as possible. Balancing automation and personalized service is key for real estate businesses. While tech has done the industry a world of good, it requires care so that it doesn’t come at the expense of the human […] moreChristian
7 min read#BuildingConnections#ClientExperience#RealEstateBuilding trust in real estate: Key factors for client satisfactionThe simplest way to get more customers is to do an amazing job. Because when customers get a memorable experience, they tell everyone about it. But, building trust in real estate can be challenging. The real estate trust problem is global: a report from Choice Home Warranty said 67.5% of America doesn’t trust real estate agents. […] moreChristian